Patient Services
Our providers and staff are proud to work in a field specifically dedicated to the care of people during a very important stage of life: childhood. Pediatrics is the medical specialty entirely focused on the physical, emotional, and social health of children from birth through adolescence. The focus of pediatrics is preventative healthcare and the proper development of children.
Pediatricians are recertified periodically to keep current on changes in children’s healthcare. Our providers are committed to the healthcare of children in the Latham area.
Telephone Advice
Many illnesses, symptoms, and problems may not always require an office visit.
Some issues can simply be resolved or discussed with a phone call to one of our triage nurses. Our triage nurses have been working in the practice for many years and know the ins-and-outs of pediatric patient protocols. Most questions can be answered right over the phone.
If they think that the question requires more assistance or knowledge they will consult with one of our providers and call you back with an answer. Of course if you feel your child should be seen, give our receptionists a call to schedule an appointment: (518) 713-2099.
Emergency and After Hours Phone Calls
A triage team of certified medical professionals is always available to take urgent phone calls after hours. When you call, our answering service will take a message, and the message will then be forwarded to the triage team, who will return your call and address your concern. One of our providers is always also available and can be contacted by the triage team if the need arises.
If your concern is not urgent, please contact our team during business hours or utilize our patient portal. Please try to plan ahead with routine medication refills, as medications are not prescribed over the phone. You can also request a medication prescription renewal using our patient portal.